Call Aspen at 612-884-8008 to report a missed collection if your cart was at its collection point by 7:00 a.m. on your scheduled collection day and it was not collected.
If your collection was missed due to the cart not being in place on your service day by 7:00 a.m., you may contact Aspen to request a return for pick up. If your request is received by Aspen before noon on your collection day, there is a charge of $20.00 plus tax to do so. If the request is received after noon on your collection day, the charge to return is $30.00 plus tax.